BOUTIQUE SALES ASSISTANT
JOIN THE TEAM
As a Boutique Sales Assistant for ROWIE The Label, you’ll play a key role in providing a premium shopping experience across our Byron Bay and Bangalow boutiques. Your focus will be on creating lasting connections with our customers, offering personalised styling advice, and embodying the spirit of our brand.
Area of responsibility include:
- Premium Customer Service - Providing a premium customer experience that will exceed expectations.
- Product knowledge - Develop a thorough understanding of each collection, including styles, fabrics, fits, sizing, and themes.
- Store Presentation - Maintain a clean, organised, and visually appealing boutique environment that reflects the ROWIE aesthetic.
- Brand Representation - Act as an ambassador for ROWIE, embodying our story, values, and aesthetics in every interaction.
Expectations
Friendly, outgoing, and personable demeanour with a passion for the fashion industry.
Well-presented, with a keen eye for detail and a commitment to maintaining high standards.
Ability to work both autonomously and as part of a team, demonstrating self-motivation and accountability.
A commitment to exceeding expectations in all aspects of your role.
Ability to effectively de-escalate and resolve customer concerns, ensuring a positive outcome for both the customer and the brand.
WHAT WE OFFER
Generous seasonal wardrobe gifting.
Family and friends discount.
Supportive and collaborative working environment with a small team of like minded individuals in beautiful Byron Bay.
Opportunity to build a long-term career with strong support for continuous learning and professional development.
TERMS
Casual
Located at our Byron Bay & Bangalow Boutiques
Willingness to work weekends, public holidays, and peak trade times (e.g., Easter, Christmas, school holidays, and local festivals)
To apply please send your CV, portfolio and cover letter outlining your experience and why you are perfect for this position to mia@rowiethelabel.com, applications close 5th Sep.
